skip to content | Accessibility Information

Financial and Legal Services MMU Online Store Service


Selling products or services on the Online Store

For the purposes of this guide anything to be sold on the Online Store will be referred to as items.

What items can be sold?

For inspiration, items sold on the store have included (but have not been limited to) the following list:

  • Field Trips
  • Short Courses
  • Conferences
  • Events
  • Books
  • Course Materials
  • Theatre Tickets
  • MMU Merchandise

Examples of currently active items can be viewed on the Online Store.


Validity of item to be sold

The Online Store can be used to take online payments for various items. There are a number of rules that need to be followed:

  • Items must be related to MMU activity or business.
  • Items must be accurately costed.
  • Items must be allocated the correct finance codes.
  • Items must have the correct VAT rate applied.



Making the request

Lead times will vary depending on how many requests are in the queue and how complex your request is. The process can be made more efficient by;

  • Making requests well in advance of the date of your conference, event, field trip, performance etc.
  • Taking care to submit the request forms with complete information.
  • Understanding the features and limitations of the Online Store system.

Online Store set up requests can be made by filling out the set up forms and emailing to


Sales reports and delegate lists

Access can be granted to Online Store reporting features. Please state on your request form if you would like reporting access, or if you would like to learn more about this functionality please email us Online Store.


Refunds Procedure

If a refund is required, requests must be made via the owner of the item being sold, and must include budget holder approval as well as purchase transaction details. Card details are NOT REQUIRED and should never be emailed to us for any reason. Refund requests must be sent in writing to the Cashiers Office, Financial Services


Article last updated: Wednesday, November 22, 2017

Page Feedback and Performance

Did you find this information useful?

Please leave any comments below