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VAT Guidance and Procedures

Items on the Online Store must have the correct VAT rate applied.


VAT is a tax that's charged on most goods and services that VAT-registered businesses provide in the UK. It's also charged on goods and some services that are imported from countries outside the European Union (EU), and brought into the UK from other EU countries.

VAT is charged when a VAT-registered business sells to either another business or to a non-business customer.

When VAT-registered businesses buy goods or services they can generally reclaim the VAT they've paid.

There are three rates of VAT, depending on the goods or services the business provides. The rates are:

  • standard - 20 per cent
  • reduced - 5 per cent
  • zero - 0 per cent

There are also some goods and services that are:

  • exempt from VAT
  • outside the UK VAT system altogether

This guide explains the basics of how VAT works. It tells you where you can find more information and advice.

Article last updated: Wednesday, July 27, 2016

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